Bolt Launches Ride-Hailing Services in Zanzibar Following Government Approval

Global ride-hailing platform Bolt has launched its services in Zanzibar, following years of policy engagement and official approval from the Zanzibar Road Transport and Safety Authority (ZARTSA). The move comes amid record tourist arrivals and introduces regulated digital transport options for residents and visitors.
Zanzibar Bolt

The Revolutionary Government of Zanzibar has formally approved the introduction of ride-hailing services, enabling Bolt to commence operations in the archipelago.

The company received formal sanction from the Zanzibar Road Transport and Safety Authority (ZARTSA) in early August 2025.

The launch follows increased tourism in Zanzibar. According to the Zanzibar Commission for Tourism, more than 106,000 international visitors were recorded in July 2025—the highest monthly figure on record. Since January, the islands have received nearly 500,000 foreign visitors.

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Bolt, which operates in over 50 countries and 600 cities globally, indicated that its presence in Zanzibar introduces a transport service already familiar to many foreign visitors and is expected to support income generation, digital entrepreneurship, and improved connectivity for both residents and tourists.

The company also stated that the launch would help absorb increased demand during high tourist seasons and contribute to transport safety and efficiency, particularly in urban and hospitality zones.

“We applaud the Government’s bold and progressive decision to embrace ride-hailing as a tool for economic stimulation and inclusive growth,” said Dimmy Kanyankole, General Manager of Bolt Tanzania.

“This milestone is a vote of confidence in Bolt’s track record, and we’re proud to deploy our platform in service of Zanzibar’s economic ambitions. Our policy engagement with ZARTSA has borne fruit and paved the way for a collaborative regulatory framework that supports innovation, job creation, and improved mobility for all.”

Bolt confirmed that it had been seeking entry into Zanzibar for several years alongside other competitors.

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While Uber briefly launched operations on the islands, it exited within weeks for undisclosed reasons.

Bolt continued engaging with the authorities throughout this period to establish a policy framework aligned with the interests of both residents and visitors.

This development not only allows the company to operate in Zanzibar but also opens the market to other ride-hailing platforms under a regulated framework.

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